10 Best IT Onboarding Software in 2026: Features, Reviews, and Pricing

IT onboarding often fails at the first step. Delayed access, manual setup, and last-minute fixes leave new hires frustrated, and IT teams stretched thin. What should be a smooth start quickly turns into avoidable chaos.

The best IT onboarding software solves this by bringing structure and speed to the process. These tools automate access, device setup, and policy enforcement, helping new employees get productive from day one while reducing risk and manual work for IT.

The problem is choice.

There are dozens of IT onboarding tools in the market, many with overlapping features and very different pricing models. Comparing them isn’t easy.

That’s why we’ve curated a list of the 10 best IT onboarding software in 2026, covering features, reviews, and pricing to help you choose with clarity.

What Is IT Onboarding Software?

IT onboarding software helps you get new employees ready to work without the usual back-and-forth. It ensures they have the right tools, access, and devices in place before day one, securely and consistently.

Instead of having IT and HR teams manually create accounts, configure laptops, and assign apps, the platform handles these steps automatically. The result is fewer delays, fewer errors, and a far smoother start for everyone involved.

At its core, IT onboarding software typically covers three areas:

• User access setup: Creating accounts, assigning roles, and enforcing sign-in security like SSO and MFA.
• Device setup: Enrolling laptops or phones, applying security rules, and enabling zero-touch configuration so devices are ready on first login.
• Application access: Assigning software licenses, provisioning required tools, and removing access cleanly when employees leave.

When done right, IT onboarding software shortens ramp-up time, reduces risk, and helps new hires feel confident from day one.

Best IT Onboarding Software Platforms

Here are some of the best IT onboarding software platforms you should consider in 2026:

1. ZenAdmin

ZenAdmin is an all-in-one IT onboarding platform designed for fast-growing and global teams. It centralizes everything needed to get employees work-ready, from device procurement and setup to access management and app provisioning, without relying on disconnected tools.

What sets ZenAdmin apart is how smoothly these pieces work together. Onboarding, role changes, and offboarding follow structured, automated workflows, ensuring employees have the right access at the right time while IT stays in control.

Key Features:

• Automated joiner–mover–leaver workflows
• Global device procurement, tracking, and retrieval
• Identity and access management with SSO and MFA
• SaaS provisioning and license management
• MDM with security enforcement and zero-touch setup
• 24/7 global IT helpdesk and hardware support
• Centralized dashboard for users, devices, and apps

Ratings:

G2: 4.8

Pricing:

Custom pricing

Why ZenAdmin Is the Best IT Onboarding Software Platform

ZenAdmin sets the standard for what IT onboarding software should be in 2026. Instead of solving onboarding in silos, it delivers a truly unified platform that covers the entire IT lifecycle.

From day-one readiness to secure offboarding, everything happens in one place with full visibility and automation. This all-in-one approach reduces complexity, improves security, and helps IT teams scale globally without adding operational overhead.

2. Freshservice (ITSM)

Freshservice is a cloud-based IT service management platform that handles onboarding through ticketing and automated workflows. New hires can request hardware, software, and access via a self-service portal, while IT teams manage approvals, asset assignments, and tracking in one place, though it’s better suited for standard onboarding flows than highly complex setups.

Key Features:

• No-code workflow automation for onboarding tickets and approvals
• Self-service portal for hardware, software, and IT requests
• Asset and license tracking across the employee lifecycle
• ITIL-aligned incident, change, and problem management
• Omnichannel support with a centralized knowledge base

Ratings:

• G2: 4.6
• Capterra: 4.5

Pricing:

• Starter: $19/agent/month
• Growth: $49/agent/month
• Pro: $99/agent/month
• Enterprise: Custom pricing

3. Jira Service Management (Atlassian)

Jira Service Management is Atlassian’s ITSM platform built on Jira, designed for teams that want onboarding tightly connected to IT, HR, and development workflows. New hires submit requests through a self-service portal, while automated routing, approvals, and task assignments speed up setup. It works especially well for teams already using Jira, though the depth and flexibility can feel complex at first.

Key Features:

• Self-service portal for onboarding and IT requests
• Automated request routing, approvals, and task assignment
• Asset and configuration management for onboarding resources
• SLA tracking and performance monitoring
• Shared workspace for IT, HR, and business teams

Ratings:

• G2: 4.3
• Capterra: 4.5

Pricing:

• Free: $0
• Standard: $19.04/agent/month
• Premium: $47.82/agent/month
• Enterprise: Custom pricing

4. Jamf Pro

Jamf Pro is an enterprise-grade Apple device management platform built specifically for macOS, iOS, and iPadOS onboarding. It enables zero-touch device enrollment through Apple Business Manager, automatically applying apps, configurations, and security policies the moment a device is powered on. While it excels at Apple-first onboarding and security, it focuses strictly on device management rather than full end-to-end IT onboarding.

Key Features:

• Zero-touch Apple device deployment with Automated Device Enrollment
• PreStage enrollment for apps, settings, and security policies
• Smart Groups for dynamic policy enforcement
• Self-Service app catalog for employees
• Built-in security, patching, and compliance checks

Ratings:

• G2: 4.8
• Capterra: 4.7

Pricing:

• Mac: $10/device/month
• Mobile: $5.75/device/month

5. Workwize

Workwize is an IT hardware lifecycle platform designed for global hiring. It manages device procurement, configuration, shipping, and returns from one dashboard, eliminating the need for local vendors. For onboarding, IT can preconfigure laptops via MDM integrations and ship them directly to new hires in 100+ countries, while offboarding automates device recovery and secure data wiping.

Key Features:

• Global device procurement and shipping
• Pre-configuration via MDM integrations
• Centralized asset tracking and inventory visibility
• Automated device retrieval and secure wiping
• HRIS and IT system integrations for trigger-based onboarding

Ratings:

• G2: 4.2
• Capterra: 4.4

Pricing:

Basic, Professional, and Enterprise, with features and regional coverage scaling by plan

6. Kandji

Kandji is an Apple-only MDM platform built for automated Mac onboarding and security. It uses zero-touch enrollment, prebuilt app libraries, and guided Liftoff workflows to configure devices with apps, compliance, and security settings before first login. It’s easy to use and fast to deploy, though customization is more limited, and hardware logistics sit outside the platform.

Key Features:

• Auto Apps library with always-updated software
• Zero-touch Apple device enrollment
• Liftoff guided onboarding workflow
• Built-in patching and compliance enforcement

Ratings:

• G2: 4.7
• Capterra: 4.9

Pricing:

Custom pricing (quote required)

7. VMware Workspace ONE UEM (Omnissa)

Workspace ONE is a unified endpoint management platform that handles device onboarding, access, and security across all major operating systems. It enables zero-touch deployment through Apple ADE, Windows Autopilot, and Android Zero-Touch, so devices arrive pre-enrolled and policy-ready. The platform is powerful and flexible, though it comes with a steeper setup and learning curve.

Key Features:

• Zero-touch device onboarding across Apple, Windows, Android, and more
• Token-based authentication for pre-device onboarding
• Unified app catalog with SSO via Intelligent Hub
• Conditional access and app lifecycle management
• Cross-OS policy enforcement from one console

Ratings:

• G2: 4.0
• Capterra: 4.6

Pricing:

• Enterprise Edition: $15/user/month
• UEM Essentials: $9.45/user/month
• Desktop Essentials: $7.20/user/month
• Mobile Essentials: $5.40/user/month

8. Allwhere

Allwhere is an employee experience platform focused on remote and hybrid setups. It lets companies set budgets or kits, allows employees to self-select equipment, and handles delivery and logistics, reducing admin work. However, it lacks deeper IT onboarding features, such as MDM, software provisioning, and lifecycle management.

Key Features:

Global device and equipment procurement

Budget-based kits and employee self-service

Remote delivery, storage, and retrieval handling

Minimal admin effort for People and IT teams

Ratings:

G2: 4.6

9. JumpCloud Open Directory Platform

JumpCloud is a cloud directory platform that unifies identity, access, and cross-platform device management. It automates onboarding by creating accounts, assigning access, and enforcing security policies across major operating systems, though it lacks deep Apple-specific workflows and hardware lifecycle management.

Key Features:

• Centralized cloud directory with SSO and MFA
• Cross-platform device management across major OSs
• Automated onboarding and offboarding workflows
• Identity and device policies managed from one console

Ratings:

• G2: 4.5
• Capterra: 4.7

Pricing:

• Device Management: $9/user/month
• SSO: $11/user/month
• Core Directory: $13/user/month

10. Rippling (IT Cloud)

Rippling is an HR and IT onboarding platform that connects hiring data with device provisioning and access setup. IT can ship preconfigured laptops, assign apps and permissions, and track inventory from one dashboard, with onboarding and offboarding triggered automatically by HR events.

Key Features:

• Automated onboarding tied to HR events
• Preconfigured device shipping and inventory tracking
• Integrated identity, SSO, and device security
• Drag-and-drop workflow builder for Day-1 setup
• Automated device returns, wiping, and reuse

Ratings:

• G2: 4.8
• Capterra: 4.9

Pricing:

Custom pricing

Final Thoughts

IT onboarding today demands speed, security, and simplicity. While many tools cover pieces of the process, managing them separately creates friction.

ZenAdmin brings it all together. Devices, access, apps, security, and support, managed from one platform, globally. If you want onboarding that actually scales without added complexity, ZenAdmin sets the standard.
Book a demo and see it in action.